In most cases, there would a log file like this /var/log/mysql.log. If you have mysql slow queries enabled writing to a log file, look into it. If you experience slow loading / high cpu usage by mysql, its high time you should optimize mysql for slow queries. Over 50% of the problems are caused by mysql. You may want to use WHM like background killer and process manager. Look for any suspicious or high cpu consuming processes running in your server and kill it. Use daily process log under your WHM interface. You can pickout which script/process is consuming cpu or uses more memory. This will really help you narrowing your problem specific to your domain. You must analyze the daily process log which can be found in WHM of cpanel. Keep in mind that cpanel updates or performing backups in the background, will cause a spike in server load. You should try to keep server load always below 1.0 and anything about 5.0 is ok at peak times and hitting above 10.0 frequently, definitely need server upgrade. Use this command and see if you could spot something. Look for any suspicious processes or IPs connected to port 80 (http). If your server is reeling under heavy load, things could dramatically change and your visitors will get timed out errors or site could be massively slow. Type w in your command interface to see a quick view of server load. var/log/mysqld.log (if you have enabled mysql log)Ĭheck for high server load and it is likely that your server might be getting lots of battering from huge traffic. usr/local/cpanel/logs/error_log (cpanel log) You might want to look at apache errors, server messages and other log files If you are running cpanel, be sure to analyze these logs. It shows you the way to fix your problem. The logs hold critical information what happened with your server, what caused a failure. Sometimes the ISPs assign dynamic IPs and it could be possible that you have blocked one of these IPs using cpanel htaccess. If thats the case, you will be totally locked out and you will not be able to access cpanel, ssh, http, mail and http.
Check your bind logs, in case your run your own dns server.Īre you sure that your current IP address is not blocked by the firewall installed by you. If your IP is reachable, but the domain name, the problem could be well with the DNS server. Try to ping your server ip address and your domain and see if it is reachable. If you are absolutely sure that your server is having problems, proceed with the following. Try using an alternate browser or clear your cache. Try reaching your site through proxy such as (or try some other ISP provider to access your site from your computer. Congestion or maintenance tasks done by your ISP provider can cause intermittent network problems which can cause your website (hosted elsewhere) in other parts of the world may be unreachable.
Over 80% of site issues caused by problems with local ISP. The issues could be high server load, php crashes, security attacks, mysql slowing down. I never used such handbooks, which is why i have decided to write this article, clearly mentioning what to look for and what to do in diagnosing the server issue.
CPANEL WHM LOAD AVERAGE HOW TO
Very often, when you press the panic button, even experienced server administrators would lose it and it is very important to keep calm and you should always keep a handbook, clearly explaining what to analyze and how to fix. I have often freaked out in such situations because with high traffic site, you could lose lots of clients, and money, if your site is slow or site down.
Is your website down? Are you in panic? Seeing a server down or terrible slowness, is a webmasters nightmare.